Patients & Visitors

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Tobacco Free Campus

Floyd County Medical Center is a tobacco-free campus.

Visiting Guidelines

Although rest during a hospital stay is vital to recovery, we believe that visitors are also good medicine. At Floyd County Medical Center, we strive to provide a supportive and welcoming environment for each patient and their friends and family.

In consideration of our patient’s health, people with colds or upper respiratory infections should postpone their visit until feeling better.

Flowers and mail will be delivered to patients as they arrive. Anything received after the patient has been discharged will be forwarded to their home address.

*Due to COVID-19 visitor restrictions are in place. The most up-to-date visitor policy can be found on our homepage by clicking on the COVID-19 Alert at the top of the page.

Cafeteria

Visitors are invited to dine in the Medical Center’s cafeteria located on the 1st floor just off the front lobby. Continental breakfast is available from 6:00 a. m. to 11:00 a. m. Lunch is available from 11:00 a. m. to 1:00 p. m., and dinner from 5:00 p. m. to 6:30 p. m. You can request a guest tray to be brought up to a patient room by calling extension 1850, or you may bring a tray up from the cafeteria.

* Due to COVID-19 our Cafeteria is currently closed to the public.

Gift Shop

The gift shop carries a nice variety of gifts, cards and snacks as well as home décor and the latest in fashion clothing, purses, scarves and jewelry.

*Due to COVID-19 Gift Shop hours are limited. Currently, the Gift Shop is open every Friday from 10:00 a. m. to 4:00 p. m.

Request Medical Records

Here is a Release of Information form that you can use to request records from or transfer to Floyd County Medical Center.

AUTHORIZATION TO RELEASE/OBTAIN CONFIDENTIAL INFORMATION

Please return, fax or mail completed Release of Information form to:

Floyd County Medical Center
Attn: Release of Information/Med Rec
800 Eleventh Street
Charles City, IA 50616

FAX: 641.228.8155

Call Medical Records at 641.257.4331 if you have any questions about obtaining records from or transferring to Floyd County Medical Center.

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